Anchorite — Support

Email support@getanchorite.com
Made by one person, so replies take a day or two. Including your mission text and the page that was misjudged makes a fix far quicker.

A page was blocked that I needed

Anchorite judges each page against the mission you typed, so the mission is what to change. A vague mission is judged vaguely. "revision" gives it almost nothing to work with; "revise integration by substitution for the C3 exam" tells it that a maths worksheet, a past paper and a lecture on integration all belong, and that very little else does.

Naming the specific project, topic, tool or exam is the single biggest improvement you can make. If a page was still misjudged with a clear mission, please send it — those examples are what the classifier is tuned against.

A page was allowed that should not have been

Anchorite fails open on purpose: when it cannot reach a decision it allows the page rather than blocking your work. That is right for one ambiguous page and wrong as a pattern, so if it is allowing everything, check for the alarm below.

Nothing is being blocked at all

Look at the Anchorite icon in your toolbar. A red ! badge means the classifier is down and every page is being allowed. Open the extension for the reason:

The API key has failed

A key on our side, not yours. Nothing you can fix — please email, and it is usually corrected within the day.

Out of credit

Also our side. Same as above.

Cannot reach its classifier

Usually your connection. If the rest of the internet works and this persists for more than a few minutes, please email.

Two things keep working even when the classifier is down: the fixed blocklist (gambling and adult sites), and the session timer. Anchorite gets less accurate, not absent.

Can I end a session early?

Not from inside Anchorite. There is no snooze, no override and no unlock, and the session survives quitting the browser, restarting the machine, and disabling and re-enabling the extension — it resumes exactly where it was.

What does stop it is switching the extension off in chrome://extensions and browsing while it is off. No extension can prevent that: the browser deliberately forbids an extension from protecting itself, and every blocker ever written is subject to the same rule.

Locking it so it cannot be switched off

If that gap matters to you, it can be closed properly. Chrome and Brave let an administrator require an extension, and when they do the browser installs it itself and the disable toggle and the Remove button disappear — not greyed out, absent.

Email us for the profile. Installing it takes a double-click and your administrator password; removing it needs that password again. That is the whole point: switching Anchorite off stops being a reflex and becomes a deliberate act that cannot happen absent-mindedly at the moment your judgement is worst.

Two honest limits. It applies per browser, so installing a different browser goes around it. And an administrator can always undo it — this converts circumvention from instant to deliberate, which for self-binding is the entire mechanism, but it is not a lock somebody else holds the key to.

Privacy

What Anchorite reads, what leaves your computer, and what is stored: the privacy policy. Short version — no account, nothing sold or shared, and it reads nothing at all when no session is running.

Anchorite is made by Brandon Jagger.